The Heritage Publishers Limited 
Effective Date: July 2026
Introduction

The Heritage Publishers Limited (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. 

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our services, subscribe to our mailing list, or otherwise interact with us. 

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. 

 Who We Are

The Heritage Publishers Limited is a publishing company providing editorial, publishing, design, audiobook, marketing and related author services. 

 Information We Collect

Depending on how you interact with us, we may collect: 

Information you provide 
  • Name 
  • Email address 
  • Telephone number 
  • Postal address 
  • Company name 
  • Manuscripts and documents you submit 
  • Payment and billing information 
  • Messages and correspondence 
Information collected automatically 

When you visit our website, we may collect: 

  • IP address 
  • Browser type 
  • Device information 
  • Pages viewed 
  • Time spent on our website 
  • Referring website 
  • Cookie information 

 How We Use Your Information

We use your information to: 

  • respond to enquiries; 
  • provide publishing and editorial services; 
  • prepare quotations and contracts; 
  • communicate throughout your publishing project; 
  • process payments and invoices; 
  • deliver purchased products and services; 
  • improve our website and customer experience; 
  • comply with legal obligations; and 
  • send newsletters, updates and promotional material where you have given consent. 

We do not sell your personal information to third parties. 

 Marketing Communications

If you subscribe to our mailing list, we may send you information about: 

  • new book releases; 
  • publishing advice; 
  • writing resources; 
  • special offers; 
  • author events; 
  • company news. 

You may unsubscribe at any time by: 

  • clicking the unsubscribe link in our emails; or 
  • contacting us directly. 

We will never send marketing emails where you have opted out. 

 Lawful Basis for Processing

Under UK GDPR, we process personal data on one or more of the following lawful bases: 

  • your consent; 
  • the performance of a contract; 
  • compliance with legal obligations; or 
  • our legitimate interests, provided these do not override your rights. 

 Sharing Your Information

We may share information with trusted third parties where necessary to provide our services, including: 

  • payment providers; 
  • website hosting providers; 
  • email marketing platforms; 
  • printing and distribution partners; 
  • professional advisers; 
  • government authorities where legally required. 

These organisations are required to keep your information secure. 

 International Transfers

Some of the third-party services we use may process data outside the United Kingdom. 

Where this occurs, we will ensure appropriate safeguards are in place in accordance with UK GDPR. 

 Data Security

We take appropriate technical and organisational measures to protect your personal information against: 

  • unauthorised access; 
  • accidental loss; 
  • misuse; 
  • alteration; and 
  • disclosure. 

However, no internet transmission can be guaranteed to be completely secure. 

 Data Retention

We retain personal information only for as long as necessary to: 

  • provide our services; 
  • meet legal and tax obligations; 
  • resolve disputes; and 
  • enforce our agreements. 

When information is no longer required, it is securely deleted or anonymised. 

 Your Rights

Under UK GDPR, you have the right to: 

  • access your personal data; 
  • correct inaccurate information; 
  • request deletion of your information; 
  • restrict processing; 
  • object to certain types of processing; 
  • withdraw consent where consent is relied upon; 
  • request transfer of your data (data portability); and 
  • complain to the Information Commissioner’s Office (ICO). 

To exercise any of these rights, please contact us using the details above. 

 Cookies

Our website uses cookies to improve functionality, understand visitor behaviour and enhance your browsing experience. 

You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy. 

 Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children without appropriate consent. 

 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. 

Any changes will be published on this page together with the updated effective date. 

 Contact Us

If you have questions about this Privacy Policy or how we process your personal information, please contact: 

The Heritage Publishers Limited 

Email: contact@theheritagepublishers.com  

Website: theheritagepublishers.com 

If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).